Exploring the KM Toolbox
An overview of the various types of knowlwedge management technology, their strengths and weaknesses
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With a plethora of KM tools and portals products on the market, it is increasingly necessary to define a framework to categorise, better appreciate the power of these tools and to relate them to common types of KM applications. This article defines such a framework. By identifying the dominant fields of KM and Artificial Intelligence (AI) research, it is possible to develop a broader perspective of the applicable technologies available for KM. Criteria for the evaluation of tools and portals as well as future challenges are also outlined. Site Web (URL): http://www.bl.com.au/km/articles/exploring.htm Auteur(s): Eric Tsui