Shaping the balanced scorecard for use in UK Social Enterprises
An amended Balanced Scorecard for use in social enterprises.Robert Kaplan and David Norton introduced the Balanced Scorecard during the 1990s as a performance measurement tool to connect an organisation’s day-to-day processes to its organisational goals. In 2004, an amended Balanced Scorecard was tested for use in UK social enterprises, in study undertaken by Social Enterprise London (SEL) with the senior management of 12 organisations.
The initial pilot proved to be successful with the Social Enterprise Balanced Scorecard (SEBS) being considered a useful mechanism to track both quantitative and qualitative data simultaneously—giving an organisation the means to measure and communicate its social impacts.
By using the SEBS organisations can become better businesses and demonstrate social value added to stakeholders. Organisations interested in learning more about the scorecard can contact Sabina@sel.org.uk.
Website (URL): http://www.sel.org.uk
Author(s): Ali Somers




