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ID: 2140
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The Knowledge Management Assessment Tool

An survey tool for assessing organizational knowledge management capacity
Prev Document 93 of 108 Next
assess.pdf assess.pdf 6.53 KB

This tool uses a likert scale (rank from 1 to 5) to assess an organization's knowledge management capacity in 5 key areas: KM process, leadership, culture, technology and measurement.

Author(s): American Productivity and Quality Center and Arthur Andersen

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