The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations

The Hidden Power of Social Networks offers the most comprehensive application of social network analysis—a technique that reveals who is connected to whom in large, distributed groups—to the work of managers and leaders. The book outlines a host of specific and inexpensive actions at the individual, group, and organizational levels that can help promote vibrant employee networks by:

• Bridging strategically important disconnects between departments or organizations
• Improving a network’s ability to sense and respond to opportunities
• Aligning the organizational context to energize and support networks
• Identifying overburdened employees and redistributing workloads
• Eliminating information bottlenecks
• Recognizing and supporting key “connectors”
• Pulling in peripheral people who represent untapped expertise

Whether overseeing a department or a company, a work force scattered across a country or around the globe, this eye-opening book shows how to leverage social networks to create a more productive, efficient, and innovative organization.

Author(s)	Rob Cross and Andrew Parker
Website for this book	Website for this book
Content Language	English