Knowledge Management: Learning from Knowledge Engineering
An overview of knowledge management as it related to knowledge engineering.
This book has four particular strengths:
1. Chapter on knowledge mapping, reviews a number of approached to mapping and discusses their various strengths and weaknesses.
2. Chapter on knowledge management cycle, presents a large variety of KM methodologies, very useful for conceptualizing the concepts.
3. A vhapter on evaluating and selecting the right knowledge management approach.
4. A very useful case study of the development of a KM strategy for the US Federal Communications Commission, including a complete survey that can be used for initial assessments of evaluation.