Narrative Patterns: The perils and possibilities of using story in organizations
Some words of caution on misuse of the storytelling approach to knowledge managementThis brief article aims to provide some cautionary comments and a high level overview of some of the newly developing areas of narrative work. It reflects the experience of the Institute for Knowledge Management in developing and patenting methods tools and techniques for narrative work in organisations. Website (URL): http://www.kwork.org/Resources/narrative.pdf Author(s): David J. Snowden




